Refund Policy

Last Updated: June 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Eyemasksnug offers refunds for its services provided through the website eyemasksnug.info. This policy is designed to ensure transparency and fairness while protecting the legal rights of both the users and Eyemasksnug.

Scope and Applicability

This Refund Policy applies to all users of the services offered by eyemasksnug.info. By accessing or using our services, you agree to be bound by this policy. If you do not agree with any part of this policy, you must not use our services.

Definitions

  • "Services" refers to the software as a service (SaaS) products provided by Eyemasksnug through eyemasksnug.info.
  • "User" refers to any individual or entity that accesses or uses the services provided by eyemasksnug.info.
  • "Refund Request" refers to a formal request made by a user for a refund of fees paid for the services.

Main Policy Content

1. Refund Eligibility

Users may be eligible for a refund under the following circumstances:

  • If the user cancels their subscription within the first 30 days of the initial payment.
  • If the services provided are not as described or fail to meet the agreed-upon specifications.
  • If the user experiences technical issues that cannot be resolved within a reasonable timeframe.

2. Refund Request Process

To initiate a refund request, users must:

  1. Contact Eyemasksnug via email at [email protected] or by phone at +19205605628.
  2. Provide the order number and a detailed explanation of the reason for the refund request.
  3. Submit the refund request within the eligibility period as specified above.

3. Refund Processing

Upon receipt of a valid refund request, Eyemasksnug will review the request and notify the user of the approval or rejection of the refund within 14 business days. If approved, refunds will be processed to the original payment method used at the time of purchase.

4. Non-Refundable Fees

Certain fees are non-refundable, including but not limited to:

  • Fees for services rendered after the initial 30-day period.
  • Fees for additional services or features that were not part of the original agreement.

User Rights and Obligations

Users have the right to request a refund as outlined in this policy. Users are obligated to provide accurate information when submitting a refund request and to comply with the terms and conditions set forth herein.

Limitations and Disclaimers

Eyemasksnug shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services, including but not limited to loss of profits, data, or other intangible losses. Refunds are limited to the amounts paid by the user for the services and do not include any additional costs incurred.

Data Protection/Security

Eyemasksnug is committed to protecting the privacy and security of user information. Any personal data collected during the refund process will be handled in accordance with our Privacy Policy, which can be found at eyemasksnug.info.

Changes to Policy

Eyemasksnug reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on eyemasksnug.info. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: Eyemasksnug
Phone: +19205605628
Email: [email protected]
Address: Salesforce Tower, 415 Mission Street, Floor 12, Office 45, San Francisco, CA 94105, United States

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles. Any disputes arising out of or related to this policy shall be resolved in the competent courts located in [Insert County/City], [Insert State].